General Information

Are Mywifiext - Support technicians going to be able to fix my issue or answer my questions effectively?
Are Mywifiext - Support technicians certified?
What brands of products does Mywifiext - Support support?
Can Mywifiext - Support connect to my computer and resolve my problem for me?
How long will it take to resolve my problem?
Will Mywifiext - Support replace parts for my computer or other devices?
Can Mywifiext - Support fix my internet if there is an outage at my Internet Service Provider (ISP)?
Will Mywifiext - Support technicians visit my home or business?
I have an icon that says 'Mywifiext - Support 888-987-0001'. What is this and can I remove it?
I have an icon that says 'Mywifiext - Support System Analyzer'. What is this and can I remove it?
Can Mywifiext - Support access my computer after the remote session has ended?
What are your days and hours of operation?
What countries do you currently provide service to?

 

Home Support Service Information

What kinds of technology does Mywifiext - Support support for my home?
What type of issues does Mywifiext - Support support?
What operating systems does Mywifiext - Support provide support for?
Is there a limit to the amount of devices or issues that I can receive assistance for?
Is every technology problem that I may encounter able to be resolved remotely?

 

Business Support Service Information

What kinds of technology does Mywifiext - Support support for my business or organization?
What type of issues does Mywifiext - Support support for my business or organization?
What operating systems does Mywifiext - Support provide business level support for?
Is there a limit to the amount of devices or issues that my business can receive assistance for?
Is every technology problem that I encounter with my business able to be resolved remotely?

 

Billing & Pricing

How much do Mywifiext - Support services cost?
Are there any hidden fees or taxes associated with the cost?
How can I pay for Mywifiext - Support service?
If the technician doesn’t resolve my problem, do I still have to pay?
Do Mywifiext - Support support plans automatically renew?
Will the price of my service ever go up?
Is my personal information, including card information, secure?
How do I update my personal information that is on file, such as credit card, billing information, etc.?
Am I able to cancel my service?
If I cancel my service prior to my next billing date, will Mywifiext - Support provide a prorated refund?
Is there a cancellation fee?
Can I upgrade or downgrade my service?
Can I change the billing date of my service?
Can I put my service on hold if I do not currently have any supported technology?
Can I put my service on hold because I will not be home and won't be using my technology?
I can't afford to pay for my service. What can I do?
How do I cancel my Mywifiext - Support service?
Does Mywifiext - Support make it difficult to cancel service or pressure me into keeping service?
If Mywifiext - Support processes a refund, how long does it take for the funds to be returned me?
Can I cancel Mywifiext - Support service on behalf of a family member, friend or someone else in my company or organization?

 

Data Backup Service

Does Mywifiext - Support offer data backup services?
Is Mywifiext - Support data backup cloud based?
Is the data backup secure?
Does the data backup service have the ability to back up data to an external device such as a hard drive or flash drive?
Why is cloud data backup better than traditional data backup methods?
Does the data backup service have the option to backup photos and videos from my mobile device (smartphones and tablets)?
Does the data backup work on multiple devices?
Is the Mywifiext - Support data backup service HIPAA compliant?
If I cancel my data backup service, will my backed up data be lost?
TOLL FREE HELPLINE: 888-987-0001